Terms & Conditions

Welcome to Viken Tape Limited! We are delighted to have you as a valued customer. Before proceeding with your order, please carefully read and understand the following Terms and Conditions, which govern the use of our services and products. By placing an order with us, you agree to comply with these Terms and Conditions in their entirety:

1. Product Information:
We strive to provide accurate and up-to-date product information on our website. However, we do not warrant or guarantee the completeness, accuracy, or reliability of any product descriptions or images. Product availability is subject to change without notice.

2. Placing an Order:
By placing an order with us, you acknowledge that you are at least 18 years old or have obtained parental/guardian consent. You agree to provide accurate and complete information required for the order process, including billing and shipping details.

3. Order Modification and Decline: We reserve the right to decline or modify your order, partially or entirely, for any reason, including but not limited to:

- Product unavailability or stock limitations.
- Pricing errors or inaccuracies.
- Suspected fraudulent or unauthorized transactions.
- Failure to meet our order validation criteria.
- Violation of these Terms and Conditions.

In the event that we modify or decline your order, we will notify you via WhatsApp on the contact information you provide during checkout. If your payment has already been processed, we will issue a refund for the amount corresponding to the declined or modified portion of the order.

4. Pricing and Payment:
a. Pricing: All product prices are listed in Rupee and are inclusive of applicable taxes, unless stated otherwise. We reserve the right to adjust prices without prior notice.

b. Payment: We accept various payment methods, which are specified during the checkout process. By providing payment details, you confirm that you are authorized to use the chosen payment method.

5. Shipping and Delivery:
a. Shipping Charges: Shipping charges, if applicable, will be calculated after the checkout process based on your location and order details.

b. Delivery Timeframe: Estimated delivery times are provided after the checkout process. These are approximate and subject to factors beyond our control. We are not liable for any delays in delivery.

6. Returns and Refunds:
Please refer to our separate Returns and Refunds Policy for detailed information on the return process and refund eligibility.

7. Intellectual Property:
All content, logos, trademarks, and intellectual property displayed on our website are the property of Viken Tape Limited. You are not permitted to use, reproduce, or distribute any of these materials without explicit written consent from us.

8. Limitation of Liability:
a. Product Use: You assume all responsibility and risk for the use of our products. Viken Tape Limited shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our products.

b. Third-Party Content: We may provide links to third-party websites for your convenience. However, we do not endorse, warrant, or guarantee the accuracy, quality, or safety of any third-party content or products.

9. Modification of Terms and Conditions:
We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms and Conditions periodically for any updates.

10. Governing Law and Jurisdiction:
These Terms and Conditions shall be governed by and construed in accordance with the laws of Gujarat, India. Any disputes arising from these Terms and Conditions will be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

By placing an order with us, you agree to be bound by these Terms and Conditions. If you have any questions or concerns, please WhatsApp our customer support team +91-7069072721. Thank you for choosing Viken Tape Limtied, and we look forward to serving you!